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So what went wrong at Pret A Manger? Coffee and sandwich chain is under fire after ending 'too good to be true' Club ...
A decade ago, Pret a Manger was the British high street's juggernaut celebrated by business bosses and food chiefs as the brand they most adored. Hailed for its 'excellent' service, Pret's own co-founder Julian Metcalfe was so intent on …